Your Satisfaction Guaranteed: Learn About Our
Refund Policy

At Naest Tutors, we strive to ensure your satisfaction with our services. This Refund Policy outlines our guidelines regarding refunds for our tutoring services.

Eligibility for Refunds or Replacement:

1. Unsatisfactory Service : If you are dissatisfied with the quality of our tutoring services or believe that they did not meet your expectations, you may be eligible for a refund or replacement tutor.
2. Technical Issues : WIn the event of technical difficulties or interruptions that significantly impede your ability to receive or participate in tutoring sessions or fee Payment, you may be entitled to a refund.

Refund Process:

1. Notification : To request a refund, please contact us within [number of days] days of the completion of the tutoring session or the occurrence of the issue.
2. Explanation : Provide a detailed explanation of the reason for your refund request, including any relevant evidence or documentation to support your claim.
3. Review : Our team will review your request and assess its eligibility based on our Refund Policy criteria.
4. Resolution : If your request is approved, we will initiate the refund process and notify you of the outcome. Refunds will be issued using the original method of payment.

Non-Refundable Situations:

1. Session Completion : Refunds will not be provided for tutoring sessions that have been completed, regardless of the outcome or satisfaction level.
2. Cancellation Policy : Failure to cancel a scheduled tutoring session within our specified cancellation period may result in forfeiture of any refund eligibility.

Contact Us:

If you have any questions or concerns regarding our Refund Policy or wish to initiate a refund request, please contact us at info@naesttutors.com. We are committed to addressing your inquiries and resolving any issues promptly and fairly.
Effective Date: 20 April, 2024

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Thank you for choosing Naest Tutors. We value your trust and are dedicated to providing you with exceptional service and support.